My Wish List
Clear Errors
Clear On-screen Errors
If you are experiencing on-screen errors, you can clear these from your mobile phone. To do this:-
1. Dial the number on your mobile phone *120*6843*1#
2. Select option 2 to clear error codes
3. Enter your area postal code or city postal code
4. Select option 1
5. Select 1-4 depending on your error message
6. Please enter your STB number
7. Process complete. Please wait 5 – 10 minutes for the error message to be cleared.